Established in 1988, RunningImp is one of the UK’s leading suppliers of medals, trophies and event essentials, supporting major events including the London Marathon and Great North Run, alongside local charity runs and international sporting competitions.
The Challenge
With an extensive product catalogue spanning medals, trophies, bespoke merchandise and event equipment, Running Imp needed an eCommerce platform capable of simplifying a complex purchasing experience. The website needed to streamline product discovery, personalisation, bespoke enquiries and high-volume transactions for diverse customers.
Our Strategy
We have partnered with RunningImp since 2020, designing and developing its bespoke eCommerce platform entirely from scratch. Tailored to the events industry, the website combines intuitive navigation and structured product categories with advanced customisation for medals, engraving and merchandise. Streamlined purchasing journeys make products easier to discover, personalise and order, while bespoke enquiry functionality supports more complex requirements.
Key Features
- Bespoke eCommerce website development
- Advanced product personalisation tools
- Custom medal and engraving options
- Extensive multi-category product catalogue
- Intelligent product search and filtering
- Bespoke enquiry and quotation functionality
- Responsive mobile-first shopping experience
- Streamlined basket and checkout
- Customer account and order management
- Search-optimised product category architecture
The Result
RunningImp’s bespoke eCommerce platform now generates multimillion-pound annual online revenue. Developed entirely by Pixel, it combines product customisation with intuitive shopping journeys to support high-volume sales and sustained growth, strengthened by an ongoing development partnership since 2020.